Privacy Policy – Glazer Jewelers

Glazer Jewelers (“we”, “our”, “us”) is committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website glazerjewelers.com, place an order, or interact with us.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

A. Information You Provide Directly

Name
Email address
Phone number
Billing address
Shipping address
Payment details (processed securely by payment gateway; we do NOT store card details)
Messages, inquiries, or feedback submitted via contact forms

B. Information Collected Automatically

IP address
Browser type and version
Device information
Pages you visit on our website
Time spent on site
Cookies (used for functionality, analytics, and shopping cart tracking)

C. Order Information

When you place an order, we collect data required to process and deliver your purchase.

How We Use Your Information

We may use your information for the following purposes:

To process and deliver your orders
To respond to your inquiries
To provide customer service
To send order confirmations and updates
To personalise user experience
To improve website performance
To send promotional emails (only with your consent)
To prevent fraud or misuse of our website

Sharing Your Information

We do not sell, trade, or rent your personal information.

We may share information only with trusted third parties:
Payment Gateways
Shipping Partners
Email Service Providers
Website Hosting Providers
Analytics Tools (Google Analytics)

All third parties follow strict data privacy standards.

Cookies & Tracking Technologies

We use cookies to:
Save your cart items
Improve website experience
Collect analytics
Enable essential site functions

You can disable cookies from your browser settings anytime.

Data Retention

We retain your information only for as long as necessary:
Order records: 5–7 years
Contact form inquiries: 12 months
Cookies: 30–180 days

Protecting Your Information

We take strong measures to ensure the security of your personal data:
SSL encryption
Secure payment gateways
Limited internal access
Regular security updates
Firewalls and malware protection

Your Rights

Depending on your location, you may have the right to:
Request access to your personal data
Request correction or deletion
Opt-out of marketing emails
Disable cookies
Ask us to stop data processing

Contact us anytime at info@glazerjewelers.com to make a privacy request.

Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.